f998 Terms & Conditions

These Terms and Conditions ("Terms") apply to the use of the f998 platform and all its services. By visiting the f998 website, opening an account, or using any service, you are considered to have fully accepted these Terms.

Along with these Terms, you must also read our Privacy Policy and Responsible Gaming Policy. Together, these form the complete legal agreement between f998 and the user.

1.1 Definitions

• "Platform" refers to the f998 website, mobile version, and all associated services.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to the personal gaming account created after registration.
• "Bonus" refers to any additional amount or benefit granted by f998.
• "Wagering" refers to the amount of bets required to make a bonus withdrawable.

1.2 Language & Interpretation

These Terms are written in Bengali. In the event of any interpretive dispute, the Bengali version shall be considered authoritative.

Every user must provide accurate and truthful information when registering on the f998 platform. Registering with false or incomplete information is strictly prohibited, and f998 reserves the right to cancel any such account at any time.

2.1 Single Account Policy

Each individual may operate only one account. If the same person or members of the same household create multiple accounts, all accounts and associated balances may be cancelled.

2.2 Account Security

It is your responsibility to keep your username and password completely confidential. Any unauthorized access to your account must be reported to the f998 support team immediately. f998 will not be liable for losses caused by a third party if the user fails to keep their credentials secure.

2.3 Identity Verification

f998 may request identity verification at any time. Failure to provide valid identification may result in withdrawal suspension or temporary account closure.

The f998 platform is intended only for individuals aged 21 or older. Every member must confirm at the time of registration that they meet this age requirement.

The following individuals are not permitted to open an account on f998:

• Anyone under the age of 21.
• Anyone located in a country or region where online gaming is legally prohibited.
• Anyone whose f998 account was previously cancelled.
• Anyone who is an employee of f998 or a close relative of one.

Transactions on the f998 platform are processed through Bangladesh's most popular mobile financial services — quickly and securely.

4.1 Accepted Payment Methods

f998 currently supports the following payment methods: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank.

4.2 Minimum Amounts

• Minimum Deposit: ৳200 (for each method)
• Minimum Withdrawal: ৳500

4.3 Withdrawal Processing Time

After a successful request, withdrawals are generally completed within 15 minutes to 2 hours.

4.4 Identity Verification & Withdrawals

At the time of withdrawal, the account holder's identity must match the deposit method used. Withdrawal requests to a third party's name or number are strictly prohibited. If any suspicious transaction is identified, f998 may put the payment on hold and request further information.

4.5 Currency

All transactions on f998 are conducted in Bangladeshi Taka (BDT / ৳).

f998 offers various bonus offers for its members. Each bonus is subject to specific terms, and compliance with these terms is mandatory.

5.1 Welcome Bonus

New members are eligible to receive a 100% bonus on their first deposit, up to ৳8,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → Total balance ৳2,000.
• Deposit ৳18,000 or more → ৳8,000 bonus → Total balance ৳26,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount, and this is calculated based on the bonus amount only — not the deposited amount.

Example: ৳1,000 bonus × 10 = ৳10,000 in bets must be completed before withdrawing bonus winnings.

5.3 Bonus Usage Rules

• Each member may claim a bonus offer only once.
• Bonus funds cannot be transferred to another account.
• f998 reserves the right to cancel a bonus if suspicious bonus usage is detected.
• The claim period for each bonus will be stated in the individual offer details.

5.4 VIP Program

f998 has three VIP tiers. Members can move up by playing regularly:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback.
• Gold: Up to 1.0% weekly cashback.

Ensuring fair play on the f998 platform is our core commitment. All games are conducted in a fully impartial and transparent manner.

6.1 Software Usage Restrictions

The use of any automated software, bots, algorithms, or artificial techniques that could influence game outcomes is strictly prohibited.

6.2 Collusion & Synchronized Betting

If multiple users attempt to gain an advantage by placing coordinated bets together, all associated accounts may be closed and any winnings may be voided.

6.3 Technical Errors

If a technical error causes unexpected results or balance changes, f998 reserves the right to correct them and cancel affected transactions.

The following activities are strictly prohibited on the f998 platform. Violating these rules may result in account cancellation and legal action:

• Any attempt at money laundering or illegal transfer of funds.
• Registering using a false identity or another person's information.
• Exploiting platform vulnerabilities or technical errors for gain.
• Attempting to obtain bonus benefits by creating multiple accounts.
• Any attempt to harass or harm another user.
• Making false complaints or claims against f998.
• Attempting to reverse engineer or hack any part of the platform.

8.1 Closure at User's Request

Any member may request to close their account at any time. Upon receiving the request, f998 will complete the process as quickly as possible. Any available balance may be withdrawn before the account is closed.

8.2 Closure by f998

f998 may temporarily or permanently close an account in the following circumstances:

• Violation of any clause of these Terms.
• Evidence of fraudulent activity.
• Failure to complete identity verification.
• A self-exclusion request by the user.
• Legal or regulatory requirements.

8.3 Balance After Closure

If an account is closed due to a rule violation, the bonus balance may be cancelled. However, the return of any actual deposited funds will be determined subject to investigation.

f998 believes that gaming should be a source of entertainment and never a source of problems. We encourage all members to play responsibly.

f998 provides various tools for user safety, including deposit limit settings and a self-exclusion facility. For more details, visit our Responsible Gaming page.

f998 places the highest importance on protecting users' personal information. All data is secured with SSL encryption technology.

Full details on how your information is collected, used, and stored can be found in our Privacy Policy. f998 never sells your personal information to third parties.

10.1 Cookies

The f998 website uses necessary cookies to function properly. By continuing to use the site, you are considered to have consented to the use of cookies.

For any dispute or complaint, please first contact the f998 support team. Our team provides assistance in both Bengali and English, 24 hours a day, 7 days a week.

11.1 Contact Methods

• Live Chat: Direct 24/7 support on the platform.
• Email: [email protected]

11.2 Resolution Process

After a complaint is submitted, f998 will investigate and provide a resolution. Every complaint will be reviewed fairly and impartially. The final decision of f998 will be considered binding.

f998 reserves the right to modify these terms and conditions at any time. Members will be notified in advance of any significant changes.

Continued use of the platform after any changes will be considered as acceptance of the new terms and conditions. Therefore, it is advised to review this page from time to time.

For any questions regarding these terms and conditions, please contact our support team: [email protected]