21+ | Safe Gaming

f998 Responsible Gaming —
Your safety is our priority

f998 believes online gaming should be a source of enjoyment, not stress. Our protection tools and guidelines help you stay in control at all times.

21+

f998 is for those aged 21 and above only. Minors are strictly prohibited from opening an account or playing games. Accounts may be suspended if age verification is not completed.

Our Protection Tools

At f998, we care about every player's mental and financial wellbeing. The tools below help keep your gaming experience organised and enjoyable.

Set Deposit Limits

Set a maximum cap on your daily, weekly, or monthly deposits. Once a limit is in effect, it cannot be raised before the set period ends — this prevents you from going beyond your budget.

Session Time Limits

Decide in advance how long you will play in one session. When the set time is up, the platform will automatically alert you, making it easier to take a break.

Self-Exclusion

If you feel the need, keep your account temporarily closed for a set period — from seven days to permanently. During this time, logging in, depositing, or playing games will not be possible.

Betting History Review

View your complete gaming activity history — when you played, how much you deposited and withdrew. Transparent data helps you assess your own behaviour.

24/7 Support Team

If you have any concerns about gaming, contact us at any time via live chat or email. Our team is always ready to listen in Bengali.

Account Verification & Security

Through SSL encryption and identity verification, f998 ensures that no minor or unauthorised person can operate an account.

Why is Responsible Gaming Important?

When online gaming crosses the line from entertainment into habit, it can have a negative impact on personal, family, and financial life. f998 is committed to creating a safe and healthy gaming environment for players in Bangladesh. Our goal is for every player to keep gaming as a source of enjoyment — without any pressure or anxiety.

Gaming should never be seen as a way to earn income. Casino games or sports betting are entirely a combination of chance and skill — sometimes you win, sometimes you lose. Placing increasingly larger bets to recover lost money is a highly risky mindset that can quickly turn into a serious problem.

At f998, we believe responsible gaming means staying in control of your own budget, time, and emotions. That is why we have developed a number of practical tools to help you maintain that control.

Some Core Principles of Healthy Gaming

There is no single definition of responsible gaming — it depends on what is right for you. However, following some general guidelines keeps gaming enjoyable at all times:

  • Only play with money that, if lost, will not cause problems in your daily life.
  • Set a time limit and budget before each session and stick to them.
  • Do not use gaming as a substitute for family, friends, or work.
  • It is better not to play when you are under stress, feeling down, or lonely.
  • Do not rush to place more bets to recover losses.
  • Do not hide your gaming activity from close family members.

Need Help?

If you have any concerns about gaming, get in touch with us. Our support team is with you 24/7 in Bengali — without any judgement.

24/7 Live Chat
Bengali & English Support

Contacting us is completely confidential. Your personal information will remain secure.

Warning Signs of Problematic Gaming

If any of the following apply to you, pause and use f998's support tools or reach out to our support team.

  • You repeatedly spend more than your set budget.
  • You feel restless or irritable when you cannot play.
  • You keep increasing your bets to recover lost money.
  • You hide your gaming from family or friends.
  • Gaming is causing you to neglect work, studies, or family responsibilities.
  • You are playing with borrowed money or by dipping into savings.
  • You try to stop gaming but keep coming back.
  • You experience sleep or concentration problems when not gaming.

How to Activate Protection at f998

Follow these steps to keep yourself protected. You can ask for help via our live chat at any time.

1

Go to Account Settings

After logging in, look for the "Responsible Gaming" option in Account Settings or the Profile section.

2

Set Deposit Limits or Time Limits

Set your preferred daily, weekly, or monthly deposit limit, or a daily session time limit.

3

Activate Time-Out or Self-Exclusion if Needed

If you want a short break, choose a 7-day time-out; for a longer break, activate permanent self-exclusion.

4

Contact the Support Team

If you cannot find a tool or need direct help, write to us via 24/7 live chat or at [email protected].

5

Assess Yourself Regularly

Review your betting history and ask yourself once a month — is gaming still enjoyable, or is it becoming a source of stress?

Our Commitment to Protecting Minors

f998 strictly follows a 21+ age verification policy. Age is verified at the time of registration and any suspicious account is investigated. If a minor in your household uses your device, make sure your f998 account is logged out and your password is secure.

Parents can use parental control software on their devices — this is an effective way to prevent minors from accessing online gaming sites. Our support team is ready to help with any questions.

bKash, Nagad, Rocket, Upay — Secure Transactions

The minimum deposit at f998 is ৳200 and the minimum withdrawal is ৳500. Setting a limited deposit amount helps avoid overspending. Our payment process is fully encrypted, so your financial information is always secure.

When making transactions via mobile wallet, always use your own account and do not share anyone else's details. If you notice any unusual transaction, inform our support team immediately.

Responsible Gaming FAQ

After logging in, go to the "Responsible Gaming" option in the Profile or Settings section. From there you can set daily, weekly, or monthly deposit limits. If you have any trouble, contact us via live chat — our team will assist you.

Once self-exclusion is activated, you will not be able to log in, deposit, or play games for the specified period. This period can range from seven days to permanent. It cannot be cancelled before the set time expires — this is a firm protection measure.

If you find it hard to stop gaming, spend more than your budget, have to hide it from family, or keep increasing your bets to recover losses — these signs may indicate a problem. In this situation, use our support tools or contact us at [email protected].

Only those aged 21 or above may open an account and play at f998. Accounts belonging to minors are closed immediately and any deposited funds are returned.

A time-out is a short break — typically from 24 hours to a few weeks. Self-exclusion is a longer-term measure that can last from months to permanent. Which one suits you depends on your situation — if in doubt, seek advice from the support team.

Yes, completely confidential. Under f998's privacy policy, your personal information and conversations are not shared with third parties. Feel free to reach out via live chat or email.

Play at f998 — Responsibly

Play for fun, stay within your limits. f998's wide game collection, cricket betting, and slots are waiting for you — in a safe environment.